Venue

Towcester Racecourse is our venue of choice because it’s beautifully laid out with fantastic amenities.

Address: Towcester Racecourse, London Road, Towcester NN12 6LB.

Opening Times

22nd November 2019 – 5th January 2020 – WE ARE CLOSING AT THE EARLIER TIME OF 4 PM SUNDAY 5 JANUARY 20. HAPPY NEW YEAR!

Mon-Thurs – 3 – 9 pm,   Friday 3 – 10 pm,   Sat-Sun 11 am – 10 pm

From Friday 20 December we are open daily 11 am – 10 pm.

We are closed Christmas Day and New Year’s Day. On New Year’s Eve we will close at the earlier time of 5 pm

We anticipate that weekends will be our busiest time. Please arrive early or visit us during the week to avoid the crowds.

Getting Here

By Shuttle

Take advantage of our Shuttle Service between MK and Towcester. The service runs daily between Milton Keynes, Midsummer Boulevard (R4) Bus stop and Towcester Racecourse.  The service is FREE courtesy of Winterland MK. Please see the link for times Bus Timetable

By Car

Parking at the event is FREE. If you wish to drive, there is plenty of on-site parking.  The address is: Towcester Racecourse, London Road, Towcester NN12 6LB. We have plenty of blue badge parking also. Please take care with mud in the car park, particularly when there has been rainfall.

Tickets and Admissions

Winterland MK is FREE to attend, apart from our opening night which is a ticketed event.

We strongly advise you pre-book our major attractions like the Grotto and the Ice Rink to avoid disappointment.

Upon arrival, visitors will need to collect the Winterland Cashless Card from our dedicated, clearly signposted booth. The Winterland Cashless card can be topped-up using cash or a debit card and the beauty of it, it will speed up transactions, so you spend less time queuing and more time enjoying the event.

Rides and attractions will ONLY accept the Winterland Cashless card. Our food vendors and Bavarian Market stall holders will accept cash or card.  Enjoy your visit!

What if I have credit left on my cashless card after I attend the event?

You can claim back any unused funds online up to the value of £220 per card up to the end of the event. To cash out go to THE LINK HERE and follow the instructions. For any queries or questions please email cashless@winterlandmk.com

Please login here www.mkwinterland.justtappit.com

Please remember to keep hold of your cashless card as you will be asked to link this using the ID number written on the back. You will then be able to view your last 5 transactions and your remaining balance. You will be asked to provide your bank details to complete the cashout. A £1 fee will be applied
to each cashout.

Book Tickets

Accessibility

Towcester Racecourse is DDA approved. All entrances, surrounding areas and toilets are accessible.

Rides and Attractions

Winterland MK strives to be a fully inclusive event for everyone to enjoy. The rides and attractions available at Winterland MK can be physically demanding, therefore Winterland MK and its ride operators reserve the right to refuse participation if we feel there is a risk to you or others participating.

Winterland MK staff and its ride operators are not permitted to lift guests into or out of ride carriages.

Assistant Scheme

We offer free of charge Assistant tickets for Winterland MK guests that require assistance. Assistant tickets are available for all our pre-bookable experiences, including Santa’s Grotto, Ice Skating and Mermaid Cove.

To apply for an Assistant ticket, you will need to purchase your ticket first, you are not required to purchase a ticket for your assistant, this will be allocated once we approve your assistant application. Once you have purchased your tickets, please complete the below application form and provide the necessary supporting documentation. Please note, Assistants need to be 14 years or over.

Assistant Application Form

  • Necessary supporting documentation includes: PIP (Personal independence payment), DLA – care and/or mobility, a letter from a medical professional or a D/deaf or blind registration.

Please email your application form along with the necessary documentation to info@winterlandmk.com. Assistant applications need to be submitted and approved at least 5 working days prior to visiting Winterland MK.

Medical Support & Assistance

We will have first aid medical facilities onsite for the duration of the event. If you need urgent medical support, please contact a member of Winterland MK staff. Unfortunately, we are unable to store medicines onsite for our guests. Assistance dogs are permitted into the event.

Contact

If you wish to contact our team to discuss our accessibility for this event, please send an email to info@winterlandmk.com.